Philips Go Gear Continued.

I was on the verge of taking my Philips Go Gear debacle to director level, when this card dropped through the letter box.

Now, when I receive a card entitled, 'We have a parcel for you.' I'm inclined to think someone has a parcel for me. It would have been nice if they'd let me know it was coming so I could have had a third day off to collect it but hey, at least they've decided to send me a brand new item to make amends.

I drive all the way to Cardiff. In truth, I was going there anyway.

It seems I'm not the only one confused by the card. The City Link guy goes to look for my package and comes back, points to the top right hand corner of the back of the card and says, "Sorry mate, we're supposed to be collecting a package from you."
Shortly there after, I again, had business in Cardiff so I dropped the package off for them. It was complete with a copy of the proof of purchase and a letter explaining all that had gone before and saying that, should they screw up again, this was going to director level.

The City Link employee goes off in search of my parcel.
He comes back empty handed. Meanwhile, Tickers, fitted with a working MP3 supplied by a more reliable manufacturer, is practicing dance moves, encouraged by the obvious security camera.

"I'm afraid I can't find it."

Tickersoid, "That's because it's right here in front of me, see?......You're collecting it from me, apparently there's a little tick in a box on the back which says so."

"Oh, in that case can you fill in this form for where it's going to."

Tickersoid, "No I can't, because you came to collect it from me, I didn't solicit this delivery, in fact, the first I knew of it was when your card arrived."

Missing City Link guy wanders off to find better trained colleague.

I'm beginning to loose the will to live........