Data Protection
Customer Support, "Virgin Mobile, how may I help you?"
Tickersoid, "You've sent me a letter advising that my account is overdue by £112.48 because you've been unable to collect on my direct debit."
Customer Support, "Do you have an account number?"
Tickersoid, "Apparently so, It's 5------8."
Customer Support, "...and your secret password?"
Tickersoid, "Ah now, this is the thing, my mobile phone is with 'Orange', my TV is with 'Sky' and my internet connection is with 'NTL'. As far as I'm aware, I don't have, not have I ever had, any contract with you. I have no idea what this is about, that's why I'm ringing."
Customer Support, "I'm sorry sir, but without the password, I'm unable to discuss this with you."
Tickersoid, "You've sent me a letter advising that my account is overdue by £112.48 because you've been unable to collect on my direct debit."
Customer Support, "Do you have an account number?"
Tickersoid, "Apparently so, It's 5------8."
Customer Support, "...and your secret password?"
Tickersoid, "Ah now, this is the thing, my mobile phone is with 'Orange', my TV is with 'Sky' and my internet connection is with 'NTL'. As far as I'm aware, I don't have, not have I ever had, any contract with you. I have no idea what this is about, that's why I'm ringing."
Customer Support, "I'm sorry sir, but without the password, I'm unable to discuss this with you."
posted by Tickersoid at 2:21 PM
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19 Comments:
Scan it in - and I'll do you a letter!
take her up on it. way to be, lippy!
sounds like the Revenue Canada. always trying to get money out of you!
Did you try the password "shoveitupyourarseyoustoopidcunt"?
Fewclewz.........
The REALLY sad thing is that they allow these people to breed!
Well, I'd just toss the letter if I were you. Can't get money from somebody if they don't know how to get it. Mark "Return to Sender" and off it goes...
*reads jungle jane's comment and cracks up*
Yeah, what SHE said!! ROFL
lippy and First Nations- It turned out Virgin Mobile had taken over NTL. The account was being paid through my credit card which was renewed.
As the telephone op' was talking, I was composing the letter in my head. "Please feel free to disconnect what ever service you believe you are giving me as a consequence of my non-payment."
Kyahgirl- Good to see you back in the land of blog.
Jungle Jane- Nice one Jane. I had a good laugh at that.
Few'- Surfer Dude spent 2 hours yesterday on the phone to his internet provider for his works lap top trying to get reconnected. Data protection issues. Eventually he insisted on going to the highest authority and they told him it was OK he just had to dial in a four figure number.
Fifth Floor- I could well have done that and then been puzzled because my internet connection had gone down.
Hey Lady- We're hoping to see more of the herbatious Jane, she rocks!
I am surprised you didn't lose your cool and tell them where to shove your secret password, I know I would have.
yep, sounds like a company i've worked for before.
My secret password for Virgin is Scrotum -its does add amusement to my day.
Jungle Jane is in dah house! Haven't seen her around for a while. Hi Jane!
I made my own Virgin Mobile using half a dozen Barbies, a few wire coathangers and some thread.
QENNY! HOW YOU DOIN BAYBEEEEE!
emmak- I very rarely loose my cool these days.
Pink Drama- You seem to have a very scary employer history.
Mutley- Now if you could just give me your account number....
qenny- I love the Barbie mobile. Don't remember that on Blue Peter. Must make one.
Mind you she's only a virgin because she doesn't have a twat. Unless you count Ken.
First Nations-
'He's Got To Be a Bit Gay'.
It's where to meet anyone who's anyone.
what can i say. weird people just tend to gravitate towards me. then they end up on drugs. i can't really explain why.
I can't even imagine what their customer training involves.
Pink Drama- Britney was a choir girl until she met you.
Snooze- I'm betting there was alot about data protection and very little about pragmatism.
QENNYYYYYYY!
*Legs it over to Qenny's place*
We're with Virgin now too - they seem to be taking over the world.
I think I'll change my secret word to 'CuntChops'.
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